Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the eSIM services available through the BabyDoge Travel Data (the “Website”), operated and provided by DENT Telecom GmbH (“DENT,” “we,” “us,” or “our”).

By accessing or using the Website, purchasing eSIM data packages, or engaging with our services, you agree to be bound by these Terms.

1. Introduction

DENT provides international eSIM data packages that offer global internet access without roaming fees. Through this Website, users can purchase and activate mobile data packages ("Data Packages") powered by DENT’s global eSIM infrastructure.

This shop does not offer:

• Voice services or voice plans
• Phone number
• SMS services

2. Information About Us

This Website is operated by DENT Telecom GmbH, a company registered in Germany with commercial register number HRB 521466. Our registered address is Löbdergraben 29, 07743 Jena, Germany.

Contact: support@denttelecom.io

3. Account Creation & Use

No user account is required to purchase and use eSIM Data Packages on this Website. However, you are responsible for entering the correct email address during the purchase process.

4. eSIM Services & Activation

a. Supported Devices & Countries
You must verify that your device supports eSIM and is unlocked before purchasing. eSIMs may not work in certain countries due to carrier or regulatory restrictions.

b. Data Package Validity
Each package is valid for a specific period and geographic region as described at the time of purchase. The validity period begins upon first connection or installation, depending on the package.

c. No Refund for Unused Data
Unused data expires at the end of the validity period. No refunds are issued for unused expired data.

5. Pricing and Payments

All prices for eSIM Data Packages are listed in local currency or USD, depending on your location and the applicable configuration of the store. Prices may vary by country or region and are subject to change without notice.

We offer a variety of payment methods, which may include credit cards, debit cards, PayPal, and other locally supported payment gateways. Please note that the availability of specific payment methods may vary depending on your location and may be modified at any time.

We reserve the right to add, suspend, or remove payment options at our discretion, including the discontinuation of services such as PayPal or others, with or without prior notice.

All transactions are processed securely through our payment providers. You are responsible for ensuring that your payment information is accurate and valid at the time of purchase. We do not store full payment card details on our servers.

6. Intellectual Property

All trademarks, logos, and content on this Website are the property of their respective owners. The BabyDoge brand is used under license by DENT for marketing purposes only and does not imply service provision or ownership by BabyDoge.

7. Support and Responsibilities

All service operations, including support, are handled exclusively by DENT. Users can contact support via email at support@denttelecom.io for help with eSIM setup or service issues.

8. Liability

DENT is not liable for:

• User errors during installation or usage
• Device incompatibility
• Restrictions or network issues caused by third-party mobile operators

DENT’s liability is limited to the value of the purchased service.

9. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN CISG. Jurisdiction lies with courts in Jena, Germany.

10. Amendments

DENT reserves the right to update these Terms as needed. Any changes will be posted on the Website, and continued use constitutes acceptance of the revised terms.